Good leaders aren’t just born that way. Instead, they work hard to become a good leader and develop the skills they need to manage effectively. Here are some important skills a leader needs to have:
Establishes clear goals
Leaders are good communicators. By setting a clear direction for the pharmacy and staff, everyone knows what’s expected of them and how their performance will be measured. Surprise your techs by taking phone calls or filling prescriptions. They’ll see that you’re willing to do any task that needs to be done, which will encourage them to do the same so your pharmacy will run more efficiently.
Knows how to inspire
Some of the best leaders have a knack for motivating and inspiring their employees to do their best work. Push them to be their best. By demonstrating the trust and faith you have in your your staff to do their jobs well, they’ll feel valued. Recognize and reward their efforts and let them know how much you value them.
Shows good character
Never overlook integrity. It’s a trait good leaders have, and one that you should adapt. Do what you say you’re going to do and follow through. Don’t ask your staff to do anything you wouldn’t do yourself. Set high standards for them, but even higher standards for yourself.
Offers professional development
A good leader knows the importance of career growth for their employees. Giving them the training and knowledge they will need to move up in their careers, along with the opportunity to use their skills, says a lot about your leadership.
Encourages a fun work environment
You don’t want to have a pharmacy full of humdrum employees. So, create an environment that’s fun! Once you’ve got the ball rolling, you have to lead the change to a happy and fun workplace. This lightens the hard days, making them much more manageable.
Continually learns
Pay close attention to the feedback your employees give you, and use it to learn. You’ll find out how things are going and any concerns they may have. You have the skills to guide them, so talk with them and help them through any challenges they may be dealing with.
You’re always improving your skills as a pharmacist so you can become better in your pharmacy. By continually learning by reading and talking to other leaders, it can be achieved. However, if you want to inspire your techs, do some of the tasks that they usually do. Fill prescriptions, take phone calls, or help customers on the floor. Let your techs see that you’re wiling to help out with all tasks around your pharmacy. By doing so, your store will run much more efficiently than ever before.
A Member-Owned Company Serving Independent Pharmacies
PBA Health is dedicated to helping independent pharmacies reach their full potential on the buy-side of their business. Founded and run by pharmacists, PBA Health serves independent pharmacies with group purchasing services, wholesaler contract negotiations, proprietary purchasing tools, and more.
An HDA member, PBA Health operates its own NABP-accredited warehouse with more than 6,000 SKUs, including brands, generics, narcotics CII-CV, cold-storage products, and over-the-counter (OTC) products — offering the lowest prices in the secondary market.
