Artificial Intelligence (AI) is popping up everywhere nowadays, including community pharmacies. Believe it or not, it can help you build your pharmacy business in new ways.
AI monitors your competitors’ pricing strategies and market trends. This provides your pharmacy with real-time data and insights. What’s more, AI-powered telepharmacy platforms and online services enable you to extend your reach beyond the physical location. Here’s how:
- Streamlines Automated Dispensing: Machines powered by AI modernize the process of medication dispensing by streamlining its operations. By doing this, it reduces errors, shortens wait times, and allows your staff to focus on the more complex tasks.
- Helps with Inventory Management: AI helps you optimize your inventory and reduce your stock waste by predicting medication demand. This way, medications are always available when needed.
- Provides Reminders and Tracking: Patients get medication reminders and track their adherence patterns with AI. Therefore, you can follow up with your patients and more effectively provide medication therapy management (MTM) services.
- Keeps Patients Safe: AI flags potential drug interactions. So, too, are incorrect dosages and other prescription errors. With this, your patients rest assure they’ve received the correct medication in the right doses.
- Facilitates Virtual Consultations: With AI assisting with virtual consultations, your patients will receive counseling and advice without visiting the pharmacy in person. Plus, patients with mobility issues or who live in remote areas will especially find this beneficial.
- Improves Efficiency: AI-enabled chatbots handle routine inquiries. Therefore, you will have more free time to focus on the more difficult clinical tasks.
- Provides Personalized Care: The use of AI can come up with treatment plans by using a person’s genetic makeup, lifestyle, and medical history. This approach betters their treatment outcomes and lessens any adverse effects.
- Simplifies Workflow: By automating repetitive tasks like inventory management and verifying prescriptions, AI can simplify your pharmacy workflow. You’ll be freed up and able to focus on other services, such as patient care an consultations.
When these areas are addressed, you’ll feel empowered by AI to deliver safer, more personalized care to your patients.
A Member-Owned Company Serving Independent Pharmacies
PBA Health is dedicated to helping independent pharmacies reach their full potential on the buy-side of their business. Founded and run by pharmacists, PBA Health serves independent pharmacies with group purchasing services, wholesaler contract negotiations, proprietary purchasing tools, and more.
An HDA member, PBA Health operates its own NABP-accredited warehouse with more than 6,000 SKUs, including brands, generics, narcotics CII-CV, cold-storage products, and over-the-counter (OTC) products — offering the lowest prices in the secondary market.
