When patients walk into your pharmacy to pick up a prescription, your consultation with them can actually be quite meaningful. Though it’s not easy, you enjoy trying to devote extra time to talk with your customers. But time is of the essence, and it’s not always feasible due to the everyday hustle and bustle.
The good news is it’s possible. There are ways you can make more time for longer, meaningful consultations while acquiring more hours back in your day. Here’s how:
Personalize Patient Care
Set aside time each day to focus on personalized care that focuses on the specific needs of each patient. Let each patient know you hear them and understand. This is a great way to boost your patient-centered care at your pharmacy. It shows that you value your patients and don’t treat them as a number.
Improve Medical Adherence
When you take time out to counsel your patients on their medication regimens, the potential for side effects, and proper usage, you can improve medication adherence significantly. Plus, your patients will be more likely to follow their prescribed treatment plans. This improves patient outcomes and highlights your pharmacy as a trusted healthcare provider for the community.
Provide Screening Programs
You can collaborate with healthcare partners and offer screenings for conditions such as diabetes, asthma, hypertension, cardiovascular disease, and cholesterol. These screenings can be used to provide personalized advice and treatment plans. They also detect health issues early and can lead to timely interventions, improve patient outcomes, and reduce healthcare costs.
Share Patient Information
Provide screening programs for common disease states, such as asthma, diabetes, and cardiovascular disease. important patient information such as medication history, drug allergies, and drug interactions with your patients’ other healthcare providers. This builds trust between you and your patient.
Opportunity to Grow
When you extend your consultation times, you’re able to identify additional health concerns your patients may not have told you about. With that, you can start offering more services, such as immunizations, wellness screenings, medication therapy management.
By consulting with your patients, you’re learning more about them and their health, and they’re discovering how much you care for your patients. This works out as a win-win for everyone.
A Member-Owned Company Serving Independent Pharmacies
PBA Health is dedicated to helping independent pharmacies reach their full potential on the buy-side of their business. Founded and run by pharmacists, PBA Health serves independent pharmacies with group purchasing services, wholesaler contract negotiations, proprietary purchasing tools, and more.
An HDA member, PBA Health operates its own NABP-accredited warehouse with more than 6,000 SKUs, including brands, generics, narcotics CII-CV, cold-storage products, and over-the-counter (OTC) products — offering the lowest prices in the secondary market.
