Customer service should be a top priority in your community pharmacy. It’s what sets your pharmacy apart from your competition more than anything else. When a customer shops at your…
Community
Practicing Empathy in Your Pharmacy
You have direct patient care every day. You’re able to bring comfort to your patients in times of need through empathic care. Feeling empathy towards others allows you to connect…
The Art of Patient Counseling
In today’s pharmacy, patient counseling is vital. Research shows that it can help improve patient adherence. The trick is to move out of the old model of care of telling…
Do Your Patients Really Come First?
We like to say we put patients first, but do we? Each and every time they visit? Let’s face it. Who isn’t distracted by the perfection demands of billing, coding,…
Vacation Planning Should Include Prescription Planning
Summer’s here and the time is right to travel! Whether your patients are traveling near or far, they may have questions about managing their health and their medications. And if…
Giving Back to Your Profession
Are you feeling the urge to give back to your pharmacy profession? You can expand personally, as well as professionally. Here are a few of the multitude of ways you…
Forming Unexpected Relationships
When you think of developing a partnership with other organizations, you might think of your local hospital, physicians’ group, or community center. But it’s prime time to think differently and…
The Shortage of Pharmacists
As pharmacy lines get longer, so do your hours behind the counter. Since the early days of the pandemic, numerous technicians and pharmacists left their jobs due to exhaustion and…
New Breakthrough Obesity Drug
A new diabetic medication has entered the scene, and it may be approved for weight loss. If so, this Eli Lilly drug could perhaps become the best-selling drug of all…
Attracting New Customers to Your Pharmacy
The stream of customers who enter your pharmacy each day are likely familiar faces you’ve seen for years. Your patients trust you with their health care, and they’ve probably referred…
How to Use Motivational Interviewing in Your Pharmacy
Your patients are always trying to make sense of their illnesses. This includes their treatment and their relationship with you. Some take their medications as prescribed; others push back. They…
Strengthen Your Customer-Service Training
Customer service should be a top priority in your community pharmacy. It’s what sets your pharmacy apart from your competition more than anything else. When a customer shops at your…
Practicing Empathy in Your Pharmacy
You have direct patient care every day. You’re able to bring comfort to your patients in times of need through empathic care. Feeling empathy towards others allows you to connect…
The Art of Patient Counseling
In today’s pharmacy, patient counseling is vital. Research shows that it can help improve patient adherence. The trick is to move out of the old model of care of telling…
Do Your Patients Really Come First?
We like to say we put patients first, but do we? Each and every time they visit? Let’s face it. Who isn’t distracted by the perfection demands of billing, coding,…
Vacation Planning Should Include Prescription Planning
Summer’s here and the time is right to travel! Whether your patients are traveling near or far, they may have questions about managing their health and their medications. And if…
Giving Back to Your Profession
Are you feeling the urge to give back to your pharmacy profession? You can expand personally, as well as professionally. Here are a few of the multitude of ways you…
Forming Unexpected Relationships
When you think of developing a partnership with other organizations, you might think of your local hospital, physicians’ group, or community center. But it’s prime time to think differently and…
The Shortage of Pharmacists
As pharmacy lines get longer, so do your hours behind the counter. Since the early days of the pandemic, numerous technicians and pharmacists left their jobs due to exhaustion and…
New Breakthrough Obesity Drug
A new diabetic medication has entered the scene, and it may be approved for weight loss. If so, this Eli Lilly drug could perhaps become the best-selling drug of all…
Attracting New Customers to Your Pharmacy
The stream of customers who enter your pharmacy each day are likely familiar faces you’ve seen for years. Your patients trust you with their health care, and they’ve probably referred…
How to Use Motivational Interviewing in Your Pharmacy
Your patients are always trying to make sense of their illnesses. This includes their treatment and their relationship with you. Some take their medications as prescribed; others push back. They…