Great patients. Great location. Great service. Business is well, great. But could you take your team from great to even better? Yes. Just follow these simple tips. Encourage transparency “Transparency”…
Operations
Walgreens to Close Thousands of Stores
Many shoppers out there may soon need to find a new pharmacy. Walgreens will be closing up to 25% of its 8,600 stores within the United States by 2027. According…
Improve Your Pharmacy’s Efficiency
Running an independent pharmacy can be pretty overwhelming these days, especially with rising costs and your patients’ expectations. While you strive to offer exceptional service, it can sometimes seem impossible…
Adding Services to Your Pharmacy
Once upon a time, your pharmacy’s biggest threat was the large retail chains. Trying to compete with them was a struggle, as they introduced consumers to conveniences that are now…
Big Pharma Companies and the Threat of Expired Patents
You can’t rely on a drug for its success. While a lot of drugs are profitable, no matter how much money they’re bringing in, they’ll eventually fall to generics or…
Your In-Store Event
Your patients enjoy feeling a part of your community pharmacy. The camaraderie when they walk in to pick up a prescription refill or a tube of toothpaste not only makes…
The Art of Apologizing
Mistakes can happen in your pharmacy. When they do, an apology goes a long way in easing the situation. After causing a patient an inconvenience or when a serious mistake…
Taking Charge of Obesity
Rates of obesity are quickly rising. In fact, the World Obesity Federation’s 2023 Atlas predicts that 51 percent of the world will be obese or overweight within the next 12…
Protect Your Pharmacy
Anything can happen in your community pharmacy. A tornado can blow through and cause a lot of damage. A delivery driver might get in a fender bender. A customer might…
How to Coach Your Pharmacy Team
As a community pharmacist, your key responsibility is your employees. You’re their teacher who helps them reach their full potential through training and your feedback. If you feel like you’ve…
Pharm Fatigue: Signs, Symptoms and Solutions, Part 2
You know that it’s not a matter of if you or your staff members experience burnout, but a matter of when. So, what should you do once you suspect that…
7 Ways to Take Your Team to the Next Level
Great patients. Great location. Great service. Business is well, great. But could you take your team from great to even better? Yes. Just follow these simple tips. Encourage transparency “Transparency”…
Walgreens to Close Thousands of Stores
Many shoppers out there may soon need to find a new pharmacy. Walgreens will be closing up to 25% of its 8,600 stores within the United States by 2027. According…
Improve Your Pharmacy’s Efficiency
Running an independent pharmacy can be pretty overwhelming these days, especially with rising costs and your patients’ expectations. While you strive to offer exceptional service, it can sometimes seem impossible…
Adding Services to Your Pharmacy
Once upon a time, your pharmacy’s biggest threat was the large retail chains. Trying to compete with them was a struggle, as they introduced consumers to conveniences that are now…
Big Pharma Companies and the Threat of Expired Patents
You can’t rely on a drug for its success. While a lot of drugs are profitable, no matter how much money they’re bringing in, they’ll eventually fall to generics or…
Your In-Store Event
Your patients enjoy feeling a part of your community pharmacy. The camaraderie when they walk in to pick up a prescription refill or a tube of toothpaste not only makes…
The Art of Apologizing
Mistakes can happen in your pharmacy. When they do, an apology goes a long way in easing the situation. After causing a patient an inconvenience or when a serious mistake…
Taking Charge of Obesity
Rates of obesity are quickly rising. In fact, the World Obesity Federation’s 2023 Atlas predicts that 51 percent of the world will be obese or overweight within the next 12…
Protect Your Pharmacy
Anything can happen in your community pharmacy. A tornado can blow through and cause a lot of damage. A delivery driver might get in a fender bender. A customer might…
How to Coach Your Pharmacy Team
As a community pharmacist, your key responsibility is your employees. You’re their teacher who helps them reach their full potential through training and your feedback. If you feel like you’ve…
Pharm Fatigue: Signs, Symptoms and Solutions, Part 2
You know that it’s not a matter of if you or your staff members experience burnout, but a matter of when. So, what should you do once you suspect that…