When it comes to your pharmacy’s front end, 2015 is the year of the millennial, and you’re going to want these young customers shopping in your pharmacy. Conventional wisdom has…
Retail
5 Ways to Upsell in Your Pharmacy
Upselling has a bad reputation. We tend to think of it as a sleazy practice, one that’s only good for unnecessarily milking money out of customers. But upselling can be…
4 Ways to Wow Your Patients
In an independent community pharmacy, trusting, loyal patients are essential to the success of your business. And in order to get those loyal patients, you need to give them a…
5 Ways to Spring Clean Your Front End
Spring is a great time to take a fresh look at your pharmacy’s front end. This is a season known for rejuvenation and cleansing, and you can bring these ideas…
How to Recommend Front-End Products Like a Pro
How many front-end product recommendations are you making each day? Eight? Five? None? A survey of independent pharmacies, Independent Pharmacy Shoppers: Who, What, and Why?, found that independent community pharmacies…
What’s DIY Health Care? (And Why Pharmacies Should Know)
A new health care trend has patients doing more themselves. Do-it-yourself, or DIY, health care is a growing trend, and your pharmacy has an important role to play. A combination…
How to Improve the Waiting Experience
The time your patients spend waiting on their prescriptions in your pharmacy may be short, but you can use that time to engage with them—even without stepping out from behind…
10 Trends to Know About Dietary Supplements
Arming yourself with knowledge about which dietary supplements are the most popular for various types of patients can help you tailor recommendations to each patient, and give your pharmacy’s front-end…
Going Local: Using Local Products in Your Front End
Your next business opportunity might be hiding right down the street. The buy local trend has gained popularity in recent years and it has created an opportunity for independent community…
How to Highlight Your Front End in the Winter
Winter is nearly here. While temperatures outside may be dropping, your independent community pharmacy’s front end should be heating up. As your patients rush to buy gifts and stock up…
Is Your Pharmacy’s Appearance Driving Patients Away?
Many customers will avoid a store merely because of its appearance, no matter how good the customer service is or how convenient the location. It’s important to ensure that the…
Millennial Shoppers: What They Mean for Your Pharmacy
When it comes to your pharmacy’s front end, 2015 is the year of the millennial, and you’re going to want these young customers shopping in your pharmacy. Conventional wisdom has…
5 Ways to Upsell in Your Pharmacy
Upselling has a bad reputation. We tend to think of it as a sleazy practice, one that’s only good for unnecessarily milking money out of customers. But upselling can be…
4 Ways to Wow Your Patients
In an independent community pharmacy, trusting, loyal patients are essential to the success of your business. And in order to get those loyal patients, you need to give them a…
5 Ways to Spring Clean Your Front End
Spring is a great time to take a fresh look at your pharmacy’s front end. This is a season known for rejuvenation and cleansing, and you can bring these ideas…
How to Recommend Front-End Products Like a Pro
How many front-end product recommendations are you making each day? Eight? Five? None? A survey of independent pharmacies, Independent Pharmacy Shoppers: Who, What, and Why?, found that independent community pharmacies…
What’s DIY Health Care? (And Why Pharmacies Should Know)
A new health care trend has patients doing more themselves. Do-it-yourself, or DIY, health care is a growing trend, and your pharmacy has an important role to play. A combination…
How to Improve the Waiting Experience
The time your patients spend waiting on their prescriptions in your pharmacy may be short, but you can use that time to engage with them—even without stepping out from behind…
10 Trends to Know About Dietary Supplements
Arming yourself with knowledge about which dietary supplements are the most popular for various types of patients can help you tailor recommendations to each patient, and give your pharmacy’s front-end…
Going Local: Using Local Products in Your Front End
Your next business opportunity might be hiding right down the street. The buy local trend has gained popularity in recent years and it has created an opportunity for independent community…
How to Highlight Your Front End in the Winter
Winter is nearly here. While temperatures outside may be dropping, your independent community pharmacy’s front end should be heating up. As your patients rush to buy gifts and stock up…
Is Your Pharmacy’s Appearance Driving Patients Away?
Many customers will avoid a store merely because of its appearance, no matter how good the customer service is or how convenient the location. It’s important to ensure that the…